Shipping Policy

We are committed to ensuring every order reaches you smoothly and safely. From processing times to shipping methods, delivery regions to important notices, the following policy provides a comprehensive overview of our logistics process to help you place your order with confidence.

Order Processing Time

Order processing time is 1–3 business days after payment is confirmed (excluding weekends and holidays).
In addition, we offer customization services (such as custom body kits). For such orders, production will be arranged based on specific requirements, and processing time may be extended. We will notify you of the exact timeline via email.

Shipping Destinations

We ship to the following countries:

United States, France, Germany, Spain, United Arab Emirates, Albania, Bulgaria, Finland, Italy, India, Mauritius, Poland, Romania, New Zealand.

If your country is not listed but you are able to enter your shipping address at checkout, this means we support delivery to your location. If you are unable to place an order due to a location-related error, Please contact us for assistance at support@vlautoparts.com.

Important Notes:

• We currently do not ship to certain U.S. regions, including Hawaii, Alaska, the U.S. Virgin Islands, and Puerto Rico. If you have any questions, please contact us at support@vlautoparts.com.
• Some oversized or restricted items may not be deliverable to remote or special zones. Please refer to the checkout notice for details.

Shipping Methods

Region	Method	Details
United States	FedEx Ground / UPS Ground	Used for standard-sized body kits
	Freight Shipping	Required for large or oversized kits (e.g., bumpers)
International	DHL Express / FedEx International Economy	Best for smaller international shipments
	EMS/Air / Ocean Freight	Used for bulk or oversized international orders

Shipping Costs

• For orders over $500, standard shipping is completely free — no additional shipping or handling fees will be charged.
  
• For orders under $500, a flat shipping fee of $20 will apply.

Sales Tax

• Sales tax is included in the listed product prices. We do not charge sales tax separately at checkout.
  

Estimated Delivery Times

Destination	Processing Time	Method	Transit Time	Delivery Time	Costs
United States	1-3 Business Days	Standard Shipping	2-4 Business Days	3-7 Business Days	Free shipping on orders over $500. $20 shipping on orders under $500
		Freight Shipping	4-11 Business Days	5–14 (varies by region)
International		Express Shipping	4-7 Business Days	5-10 Business Days
		EMS/Air/Ocean Freight	14-27 Business Days	15–30 (There may be delays due to special circumstances.)

Note: Note:  We currently offer international shipping to select regions in Europe, Asia, Oceania, and the Middle East. If you have any questions about specific countries or shipping availability, please contact us at support@vlautoparts.com. Kindly note that unforeseen delays due to weather, customs, or logistics may occur and are outside of our control.

Make sure the shipping address provided at checkout and in your PayPal account is accurate.
We do not ship to P.O. Boxes, and we are not responsible for lost packages due to incomplete or incorrect delivery addresses.

Packaging and Handling

• All body kits are packed using double-wall boxes, foam inserts, and reinforced corners.
• Fragile components are individually wrapped for added protection.
• Please inspect the package upon delivery. If visible damage is found, report it to the carrier and contact us within 48 hours.

Tracking and Support

Once your order ships, a tracking number will be sent to your email. You can use the carrier’s website to view real-time tracking updates.

For lost, delayed, or damaged shipments, please contact support@vlautoparts.com with your order number for assistance.

Contact Us

For all shipping-related inquiries, you can reach our logistics team:

• Email: support@vlautoparts.com
• Phone:+8617821253731
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)
• Address:Unit 1002, 10/F., Perfect Commercial Building, 20 Austin Avenue, Tsim Sha Tsui, Kowloon, Hong Kong

HK HONGGUAN TRADING CO LIMITED

vlautoparts.com reserves the right to update this shipping policy. The latest version will always be available on this page.